Effective Date: 11/07/2025

Welcome to Pokedork.in – a personal project by a fellow Pokémon card collector, created to share the hobby and make cards accessible across India. By using this website or placing an order, you agree to the terms below.​

 

1. General Use

• By accessing or using our website, you confirm that you are at least 18 years old or are accessing under the supervision of a parent or legal guardian.

• If you are under 18, your parent or guardian may be held liable for any activity or transaction conducted through this website.

• You agree not to use the website for any unlawful purpose or in violation of these Terms.

 

 

2. Product Availability & Accuracy

• We strive to display accurate product information, but availability and pricing are subject to change without notice.

• All images and descriptions are for representation purposes. Final product packaging or card versions may vary slightly.

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3. Orders & Payments

• Orders can be placed with or without creating an account.

• We accept the following payment methods: UPI, Credit Cards, Debit Cards, Net Banking.

• We do not offer Cash on Delivery (COD).

• All transactions are securely processed via trusted gateways like Razorpay.

• For help with orders, feel free to DM us on Instagram @poke__dork.

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4. Shipping & Delivery

• We ship across India using trusted courier services.

• Shipping timelines are mentioned at checkout. Delays due to logistics, customs, or unforeseen reasons are not under our control.

• You will be notified via email or SMS once your order is dispatched.

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5. Returns, Refunds and Cancellations

Due to the nature of collectible products:

• All sales are final.

• Cancellations can be made any time before your order is shipped, however 10% of the transaction amount will be retained by pokedork to handle payment gateway fees. Please reach out to us.

• We do not accept returns or offer refunds once the product is delivered, unless the item is damaged or incorrect.

• In such cases, you must contact us within 48 hours of delivery with photos as proof.

• If your claim is approved, a refund will be processed within 7 working days to your original payment method.

• Once an order is marked as Delivered by the courier, no refund or replacement will be provided if the customer claims non-receipt of the package. In such cases, we strongly advise the customer to immediately contact the local courier agent or delivery personnel in their area for further assistance.

• In the event of an RTO (Return to Origin) for any reason, a refund may be issued after deducting applicable shipping charges, RTO handling charges, and payment gateway fees.

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6. Intellectual Property

All content on Pokedork.in — including images, text, and logos — is owned by the creator of this site. Please don’t copy or reuse any content without permission.​

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7. Limitation of Liability

This website is a personal side project. While we do our best, we can't be held responsible for losses due to website errors, downtime, or shipping issues once the parcel leaves us.

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8. Order Refusal & Account Access

We reserve the right to cancel suspicious orders or restrict access to users who violate these terms or act fraudulently.

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9. Account Termination

We reserve the right to cancel orders or terminate user accounts if there is any violation of these terms or any fraudulent behavior detected.

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9. Governing Law

These Terms and Conditions are governed by the laws of India, with jurisdiction under courts of Bardez, Goa.

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10. Contact

For any queries or support:

Whatsapp: +91 9767871312

Address: Goa, India - 403510

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