Effective Date: 11/07/2025

At Pokedork, we aim to ensure your order is delivered in a safe and timely manner across India. Please read our shipping policy carefully before placing an order.

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1. Information We Collect

We collect the following personal details only for the purpose of order processing and delivery:

• Full Name

• Shipping Address

• Phone Number

• Email Address

We do not collect or require any government ID such as PAN, Aadhaar, or Date of Birth.

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2. User Accounts

Creating an account is optional. You can place an order without registering. If you choose to create an account, your details are stored securely on our platform.

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3. Payments

All payments on our platform are processed through trusted third-party gateways like Razorpay.

We do not store or access your credit card, debit card, UPI, or net banking information.

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4. Delivery & Third-Party Sharing

Your name, phone number, and delivery address will be shared securely with our logistics partners solely for the purpose of delivering your order.

We do not share your data with marketing, analytics, or advertising platforms.

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5. Cookies & Analytics

We may use tools like Google Analytics and Meta Pixel to understand how users interact with our site and to improve performance.

However, we do not use these tools for retargeting ads or profiling.

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6. Marketing Communications

We do not send marketing emails or SMS. You will only be contacted regarding your order status or essential updates.

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7. Data Security & Hosting

Our website is hosted on the Wix platform. All personal data is stored securely using industry-standard encryption practices. For further technical details, you may refer to wix’s security documentation.

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8. Children’s Privacy

Our website is accessible to users under the age of 18. However, we recommend that purchases be made by or under the supervision of a parent or guardian.

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9. User Rights

Currently, we do not offer options for users to request data deletion or export. We are working towards implementing this in future updates.

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10. Contact Us

For any privacy-related concerns, feel free to contact:

Email: hey@pokedork.in

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